14 days to withdraw
Notify us within 14 days after you or your nominated recipient, other than the carrier, receives the goods. If goods in one order arrive separately, the period starts with the last goods; for an item delivered in parts, with the last part. You may give notice before delivery. Use the , order details or email.
How to give notice
There are two steps. Step 1: after receiving the goods, tell us within 14 days that you wish to withdraw, using the or email. Step 2: after giving notice, send the goods back without delay and no later than the following 14 days. These are two separate deadlines. We provide the return address for your order; you pay ordinary return shipping. Complete the , review the details and confirm submission. An acknowledgement containing your declaration, date and time will be emailed to you. You can also send an unambiguous notice by email or through your order. No account login or prior permission is required to give notice. The notice deadline is 14 days after receipt; the separate return-dispatch deadline is 14 days after giving notice.
Model withdrawal form
Complete and return this form only if you wish to withdraw from the contract. Add your order reference if available. You may instead use the or your own clear statement.
To: Baldin Trade OÜ, Allika tn 1, 76610 Keila, Estonia, info@btbeauty.eu — I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods: — Ordered on (*) / received on (*): — Name of consumer(s): — Address of consumer(s): — Signature of consumer(s) (only if this form is notified on paper): — Date: (*) Delete as appropriate.